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CACHE ADVANCE
SPOKANE, WA
509-720-TFTC
or
509-720-8382

Email Us


 
>History    >Philosophy    >Products    >Returns    >Shipping    >Privacy Notice    >What our Customers are saying :)
History
Lisa B. is the President and CEO (Chief Caching Officer) of Cache Advance. She is also known as Lookout Lisa. Lisa has been geocaching for over 7 years, with over 45 hides and now over 2,500 finds. She is past president (2 years) of the Inland Empire Chapter of the Washington State Geocaching Association (WSGA) and still sits on the chapter board as a Member @ Large for 2010.

Lisa created and designed Dr. B's Cache Repair Kits in 2005 as a fun project to fill up her spare time (when she's not out caching!) and to help promote responsible caching. Lisa had so much fun with the Repair Kits, that she designed Dr. B's Newbie Kits, and Dr. B's Canine Repair Kits too!

And that is just the beginning...
 

Cache Advance Today:
Cache Advance now carries over 200 outdoor gear products for geocaching and related activities. We are based in Spokane, WA, USA, and ship to locations all over the world -we've shipped to all seven continents!

Our 'warehouse' in Spokane has affectionately been named the Cache Cave. We are available for tours/shopping by appointment also. So if you are in Spokane or passing through, contact us and we'd love to have you drop by!

Geocaching Events:
We have set up booths at and sponsored many geocaching events, including Geowoodstock 6 & 7, and are always on the lookout for events to attend. If you would like us to set up a table/booth at one of your events just drop us a line and we'll see if we can fit it into our schedule. We'll work with you to ensure our presence is just the way you would like it.
 

Geocaching Education:
We also teach geocaching to beginners and K-12 students. We have partnered with the REI in Spokane and Spokane City Parks & Recreation for classes, and also with school districts and teachers to add geocaching activities/instruction to their curriculum.

Who is Dr. B?:

In a round about way, my dad (yes, the real Dr B.) was the catalyst for me to start geocaching. My brother and sister and I bought dad a GPS unit years ago so he could better navigate the Palouse Hills here in Washington State while out hunting and hiking. Together my dad and I learned how to use it, and when I later heard about geocaching, I knew this was a sport for me!

My dad and I now have a tradition of caching together every Father's Day, and it's still a race to the find even though he's over 75 now!! At left Dad and I are pictured atop Mt Chewelah, also known as 49° North Ski Resort, on Father's Day 2006. We are also season pass holders at the resort, and you should see my dad rip up the corduroy in the winter!

For 2007 Dad and I participated in the Project Breakfast Meet and Greet, and then we did the Ape Cache! See right.

Lookout Lisa, Dr. B (my dad) and Eve on Mt Kit Carson, Father's Day 2003Dad and I are pictured at left (with my Border Collie Eve, rescued from our local pound) on top of Mt. Kit Carson out caching on Father's Day 2003. Hmm... maybe it's time to get Dr. B a new caching shirt!

 

 

Philosophy  

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Our #1 goal is to provide the most awesome caching gear in the easiest, friendliest and most responsive manner.

We also highly value the environment and strive to be as environmentally friendly as possible at Cache Advance, and ensure that we always tread lightly!
 

Products   

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Cache Advance Inc. is an outdoor gear company specializing in Geocaching Repair Kits, Newbie Kits and other caching gear/items such as camouflage paint and tape, and Official Geocaching gear, sneaky caches, gear for your geo-dog and more!

We are fully licensed by Groundspeak, and authorized dealers for Bison Designs, Rite in the Rain, Lock and Lock, Penguin Books, Hunter's Specialties, Dajo Adventure Gear, Lucky Bums and more.

All of our products are the of the highest quality that we can find -nothing but the best for our customers! All of our Dr. B's products, and many more are designed and assembled right here, including our Vehicle TB Decals, Clings and Magnets.

We are the official manufacturers of the Vehicle Travel Bugs -Decals, Clings and Magnets. These are manufactured right here in Spokane, WA., and we are the suppliers to Groundspeak on these!

We have done extensive research and field testing of all products, and we are confident of the quality of all parts.

We hope you enjoy your caching gear as much as we do.  

Returns

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If you are not absolutely satisfied with your product from us, we will gladly exchange the product or refund your purchase with us. Just contact us and we'll arrange it all for you.

Email: lisa@cache-advance.com
Phone: 509-720-TFTC (8382)
 
Shipping

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We pride ourselves in speedy yet careful packing and shipping of all orders. We've heard again and again the excited surprise from our customers about how quickly their packages of geocaching goodies have arrived.

We also like to keep you apprised of your order status. Here is what our 'order status' means (our system will send out emails to you as your order moves through different statuses):

  • Authorized –we have your order information
  • In Packing –we are packing your order
  • In Shipping –your order is packed and waiting to be picked up by the shipper (USPS or UPS)
  • Shipped –your order has shipped and is on its way!!
  • Hold-Backorder -an item in your order is currently out of stock
  • In Production -your Special Order is being collected and then will be produced in our next production round
  • Waiting -check is in the mail -just that: we are waiting for your payment to arrive and will ship once all is cleared
  • Completed -your order is completed and needs no further action from us.

We use both USPS and UPS for all of our shipping. You can select which carrier and service at checkout, with all of the prices displayed. We strive for same-day or next-day shipping for all orders, and we'll keep you informed when your order goes to packing, shipping and then when it has shipped. Drop us a note if you would like any tracking information, and we'll forward that on.

We do reserve the right to change your shipping carrier if we believe that the other can offer better and/or faster service in a particular instance. For example, we have on occasion used UPS Ground instead of USPS Parcel Post, as UPS offers faster arrival times and tracking services.

International Shipments: For all International shipments, Cache Advance will not be held responsible or liable for any problems that result at your local customs office. If customs duties are assessed, these are in addition to your shipping charges and must be paid directly by you. No refunds will be given for items that are seized at your local customs office. Cache Advance will not be held liable for any customs duties or taxes that arise from your local customs office. Cache Advance will also not be held responsible for any additional fee the local carrier in your country may charge.

Please note: We recommend that you choose a shipping method which can be tracked. For non-tracked methods of shipping, Cache Advance will not be responsible for lost shipments.

Handling Fee: We do charge a $0.95 handling fee on every order in the US to help cover the costs of our 'Green' packing materials and time spent carefully packaging every order. We keep packaging to a minimum and use environmentally friendly packaging materials whenever possible.

For orders outside of the US, our handling fee is $3.00.

Caching in Spokane?: if you are in the Spokane area or are passing through and would like to pick up your order directly, you can order from our site and select "Will Pickup $0.00" for your shipping method at checkout and there will be no shipping charges. Please specify that you would like to pick up your order and we'll contact you for a convenient time and send you coordinates...er...our address.
 

Privacy Notice

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This privacy notice discloses the privacy practices for http://www.cache-advance.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 509-720-8382 or via email.


 

What our Customers are saying :)

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Thank you so much Lisa, it's been a pleasure doing biz with you!

Be assured I'll be telling a lotta folks about your site. You've got a great product and your very attentative to your coustomers. You don't need my well wishes to succede; you've already done that! Still, congrats on a very well run biz, thank you and I'll be back again and I hope to send a lotta folks your way.
D.


Dear Lisa,

Everything arrived today in excellent condition. It is thorougly packed.

The items are great geocaching items.

With kind regards,
J.

Thanks so much for the fast service and quality products. I talked with you and placed my order, Priority Mail, the late afternoon 1/22/08 and it was in my mailbox this morning (1/25/08)...and happily opened a few moments later. Just placed a second order today and am looking forward to putting a TB on my car!

L


Dear Lisa @ Cache Advance

My order id 725 from Tuesday, January 15, 2008 23:14 has been updated from Order Shipped to Box Tore Open - Newbie Kit Wrapped for Birthday Present - Hat On Head - Peanuts Everywhere on Thursday, January 17, 2008 20:23

  Cool!

Regards,

J.D.


Hi Lisa,

My order arrived safe & sound today. Thanks for the little ziplocs too, I owe you for those!. Don't know where you get those little bags but they sure are nice. I've bought them on eBay a few times but they're always so thin, these are heavy-duty.

Thanks again & best wishes!

M

Hello,

I wanted to thank you again for your donation for the event I hosted last weekend.

The event was a huge success and your donation played a part. Last year we had around 75 that attended the event. This year there were 109+.

The car magnet was a big hit and I have my eyes on the decal TB for my vehicle.

Thanks again,

D

Awesome!!!!

Can't wait to clear some stickers off my Xterra to make room for this very cool sticker. I wanted to thank you again for making such a nice-sized and very "cachey" item. ;)  Can't wait to see who "discovers" me from this point forward!

Take Care and thanks again!
J.

Hi Lisa!

I received my order today and wanted to thank you for an awesome product (the vehicle travel bug decal) and the really fast shipping. I'm convinced it would have been here yesterday if it hadn't been Christmas. I have your website in my favorites and will be sure to check your site next time I'm looking for a caching product. Thanks again!

G.

Lisa,
Arrived right on time. Thanks so much. Merry Christmas to you & yours.

S.

 

Happy Caching! 

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News
NEW PRODUCTS! We are now carrying
GPS units!

We also carry gear just for kids, and new lumbar packs for adults!

We have added refills for Dr B's Cache Repair Kits!

We are official distributors of:

  Geocache Handicaching Ratings

© Copyright 2005-2009
Cache Advance
by cache-advance.com 

What's new this week...
Happy New Year Everyone!

We have added Wish List and Gift Registry features to the site. Just log in (or create a new login) on the homepage and you can create your own list of items in your account which can be purchased at a later date -Just look for the 'Add To List' on each product.

You can also create wish lists which can be sent to friends and family for occasions such as birthdays, weddings etc. and they can purchase the items which you have requested!

We were featured on Cache-A-Maniacs Podcast #123 recently. Thanks for having me on the show!

We've started a blog -Geocaching Hints, Tips & Adventures. Find it here: Cache Advance Blog

We recommend our: Gift Certificates -they arrive immediately via email!

The Cache Cave is located at: N 47° 40.886  W 117° 21.497
 

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